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Shopping with RugsUK

We have one of the biggest collections of rugs online in the UK offering you tremendous choice and incredible value. The rugs you see on our site are supplied by companies we have been dealing with for many years. They are well established companies making quality products that we – and you – can trust.

We are an ethical retailer. We and our suppliers support all initiatives opposed to child labour across the world and many of our rugs carry the Rugmark, Kaleen or Care & Fair labels although unfortunately labels don’t always get onto every rug that is produced under the guidelines of these organisations.

More information on these labels and organizations can be found by visiting ilo.org. In addition to the huge range of sizes generally available, many of the rugs can be custom made to any size you require. The main criteria here is that the rug range is made in India and is hand tufted or hand knotted in Wool. Ring or email for more information. These collections are just a small selection of the rugs we are able to supply. If you cannot see what you are looking for on our site, but have something particular in mind, please contact us by email with your enquiry.

Please bookmark our site and keep coming back on a regular basis as it changes constantly. New clearance items appear on an ongoing basis.

Ordering the rug/s of your choice

First have a good browse through our extensive choice of rugs. Clicking on a rug image goes to a new page with a larger image of the rug. Select a size from the size and price grid and click add to basket to put the rug into your shopping trolley. After you have finished browsing go to the checkout to finalise your order.

Once you confirm that the right rug is in your shopping trolley and you want to proceed with the order, the easiest way forward is to make the purchase online. Its safe, fast and you can do it whenever you like. We accept most major credit/debit cards and even your personal information such as name, address etc. is taken over our secure servers so you have total peace of mind. An order acknowledgement is then sent to your email address by return, which you can print out or just save in a safe place.  We do reserve the right to refuse any order if – in the unlikely event – the wrong price has been posted on our web site.

For those of you who either don’t entirely trust Internet security or are just happier dealing with a real person, you can telephone your order through if you prefer.

Please feel free to ring us if you prefer as we enjoy the personal touch and more information can be transmitted in a simple 10 minute two way telephone conversation than can be achieved in weeks of faxes and emails. This helps us ensure that you get the right rug for your requirements.

Help

If you experience any problems using our site of any kind or you have any questions to do with our products just ring us on FREEPHONE 0808 108 9657