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Here you will find all the information you need about our company
and it’s policies and terms and conditions of trade.

Click the link to go to the relevant section:

Coronavirus Update – How it impacts us as a company and delivery times.

About Us – Company & contact information
Shopping with RugsUK – How to use our web site and making a purchase
Delivery & Shipping Info – Delivery & shipping information
Money Back Guarantee – Details of our money back guarantee
Cancellations – Canceling Orders
Returns – Details of our returns policy
Faulty Goods & Complaints – About faulty goods and our complaints procedure
Credit Card Security – Information on credit card security
Privacy Policy – Our privacy policy explained
FAQ – Frequently asked questions
Terms & Conditions – Our terms and conditions