Skip to main content

Home  >  Information >  About Us

About Us

Welcome to Our main office & trading address is:

Rugs UK
93, Highgate

Please contact us at the above address and on:

Telephone: 01539 730140
Fax:               only via e-mail

RugsUK is a family-run business with over 30 years of experience in the trade and we still operate a traditional high street rug shop (The Rug Emporium) in the Lake District as well as our online business.

Please be aware though, that while all RugsUK customers are more than welcome at our retail premises, the 2 businesses are treated separately and have different prices and trading policies, and are bound by different laws and regulations. The Terms and Conditions found on this website relate only to purchases made online and not to any purchases made at our retail premises.

That being said, we are always delighted to see RugsUK customers in our retail showrooms where you will find a great selection of varied stock. We have regular clients returning from all over the country delighted with our choice and value. There is also a constantly changing selection of clearance stock bargains.

The Rug Emporium is located in Kendal, the gateway to the Lake District. It is a beautiful town and well worth a visit. We have a large catchment area reaching down to Lancaster, Morecambe, Preston & Blackpool in the South and up through the Lake District to Penrith, Carlisle in the North. In the West, we serve Barrow, Ulverston, and then up the coast to Egremont, Whitehaven, Workington & Maryport. The districts of Barrow-in-Furness, South Lakeland, Copeland, Allerdale, Eden, and Carlisle are all within easy traveling distance so please come down and visit us soon. We are the leading Oriental Carpet and Rug retailer in Cumbria.

Lastly, our freephone number is there because we want your call. Rugs are more than just a business to us and we are more than happy to discuss your requirements. Call us now on FREEPHONE: 0808 108 9657

Order Tracking:
If you are after an update on an existing order please send an e-mail to as the telephone lines are rather busy this time of year.

Your e-mail will be dealt with as quickly as possible but please allow 24 hours.